Internal Project Governance Implementation
Launch Date: May 19, 2023
Company: NVE Experience Agency
Role: Sr. Director, Business Technology Operations
Skills: Operations
System: Google Drive
Problem: The agency lacked a centralized framework for managing internal initiatives, leading to a disconnect between operational goals and executive oversight.
- Lack of Alignment: Without a formal tracking system, leadership struggled to maintain visibility into project status and resource allocation.
- Prioritization Gaps: The absence of a clear roadmap made it difficult for stakeholders to agree on which high-impact projects required immediate sponsorship.
- Requirements Misalignment: Projects often moved into development without full cross-departmental agreement on core requirements.
Solution: I established a robust Internal Project Governance framework to drive transparency and accountability across all corporate initiatives.
- Stakeholder Integration: Created a structured intake and review process that ensured all pertinent leadership and department heads were involved from the discovery phase.
- Strategic Transparency: Deployed a live project roadmap that provided real-time clarity on prioritization, timelines, and expected delivery dates.
- Change Management: Improved user adoption by implementing a clear communication plan and training structure, ensuring that new operational processes were seamlessly integrated into the agency’s daily workflow.

